Legal
When you place an order or contact us, we may collect your name, email address, phone number, delivery address and payment details. Payment information is processed securely by our payment provider and is not stored on our servers.
We use your information to process and fulfil your orders, communicate with you about your purchases, provide customer support, and (with your consent) send you updates about new products and promotions.
We do not sell or rent your personal information. We may share your details with trusted third parties solely to fulfil your order, such as payment processors and courier services, and only to the extent necessary.
Our website may use cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though some features may not function correctly as a result.
We take reasonable measures to protect your personal information using secure storage and transmission. However, no method of online storage is completely secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also unsubscribe from marketing communications using the link provided in our emails.
Our website may contain links to third-party sites such as social media and marketplaces. We are not responsible for the privacy practices or content of these external sites.
For privacy enquiries, please contact us at belbloomcandles@gmail.com or +27 61 509 7327.
Last updated: August 2026